Using Technology to Pull it All Together
Retail often finds itself in a separate category from restaurants because of the customer engagement and interface needed in grocery stores, C-stores, and gas stations. Although that is true in many cases, there are a number of overlapping needs in food retail and foodservice. From self-checkout and electronic shelf labeling, to scanners and delivery, retail uses various technology interfaces to automate the shopping experience and bring a connected experience to the guest. In this session, our speakers will discuss the nuances of food retail and the technology needed to pull it all together.
Moderator: Cihan Cobanoglu, University of South Florida
Jen Wible, Deputy Director, Business Ops. & COO, Business and Support Services Division, MR, U.S. Marine Corps
Giancarlo Fiorarancio, Howard Hughes Corporation